20 years inside real businesses
Back-office and operations support for small businesses and nonprofits
Running a business is a full-time job. So is everything else that comes with it.
Most owners got into business because they are good at what they do, not because they love chasing invoices, managing email, and figuring out why their tools do not talk to each other. JALE Solutions gets that work into a system, whether that means fixing what you have, building something new, or just talking through where to start.
Not a software pitch. Not a generic consultant. Someone who has been inside businesses like yours.
There is no shortage of tools, apps, and consultants telling small business owners what they need. Most of them have never run a service route, handled a payroll, managed a crew, or taken a customer call at 9 PM on a Friday.
JALE Solutions is built on 20 years of hands-on work inside real businesses: accounting, billing, HR, payroll, scheduling, and operations across manufacturing, trades, nonprofits, and small service businesses. The conversation starts with your actual problem, not a tool to sell you.
Sometimes the fix is connecting systems you already have. Sometimes it is building something from scratch. Sometimes it is putting an AI tool in place to handle a task that was eating 30 minutes every day. Whatever it is, you will know what it costs and what you are getting before any work starts.
Start with what you have
The first goal is always to make what you already have work better. If something new makes sense, we talk about it, including what it costs, before anything is decided.
You keep control
Everything gets documented and handed off. You will always understand what was built and how it works.
Straight talk
Free 30-minute call, plain-language proposal, clear scope. No corporate jargon.
Where do you need the most help right now?
Every engagement starts with a conversation. These are the areas where most owners run into trouble.
Systems and back office
The work behind the work. Billing, invoicing, follow-ups, scheduling, payroll coordination: everything that has to happen for the business to run. If it takes more time than it should, or it is held together by memory and spreadsheets, that is where we start.
Tools and tech setup
You are probably paying for tools you are not using the way you could be. Google Workspace, QuickBooks, your CRM, your scheduling software. We figure out what you have, what fits, and how to make it work together. Sometimes that means AI handling a task that should not need your attention. Most of the time it means using what you already have better.
Client experience
How clients find you, reach out, get a quote, get followed up with, and come back. Intake forms, scheduling, follow-up sequences, and a simple web presence that makes your business look organized even when you are handling it all yourself.
Reporting and visibility
Do you know what your numbers look like right now? What is outstanding, what is coming in, where your time goes? We set up simple ways to see your business clearly without building reports by hand every week.
Not sure which one fits? That is exactly what the discovery call is for.
Running a nonprofit?
Operations, financial stability, and grant research built for small teams. Start with a Grant Discovery Assessment at an introductory $150.
How it works
Talk
Book a free 30-minute call. Tell us what is going on. We listen, ask questions, and figure out what is actually costing you time, not just what it looks like on the surface.
Proposal
Within a few days you get a plain-language summary of the call, what the real issue is, and a clear proposal with scope, timeline, and price. No surprises.
Build
Once you say go, work starts within a week. Most one-time projects are done within two weeks, depending on the information and access we need from you. If ongoing support makes sense, we talk about it before you commit to anything.
A real example
A service business owner was spending two to three hours a day in email: sorting inquiries, following up on quotes, trying to remember who needed what. Every evening ended with an inbox that felt like homework.
After a discovery call, the problem was clear. There was no system. Everything lived in one inbox with no rules, no routing, and no follow-up process.
We set up automated triage that routes new inquiries to the right place, a follow-up sequence for quotes that had gone quiet, and a daily summary of what actually needs attention. Setup took less than a week.
The inbox is no longer the first and last thing on the agenda. Nothing gets missed. Evenings are evenings again.
"I used to start every morning sorting through whatever came in the night before. Now I get a summary. I know what needs attention and what can wait before I have even opened my inbox."
Simple, honest pricing
Every engagement starts with a free call. Then you get a proposal with a clear scope and price before any work begins.
Free discovery call
A 30-minute conversation about what is working, what is not, and where your time is going. No obligation. If we can help, you will hear exactly how and what it costs.
Book your free callProject-based work
Custom scope based on what you need: a single system, a full back-office setup, a simple website, or something in between. You will know the price before we start.
Get a quoteMonthly support
For businesses that want ongoing help keeping systems running, handling updates, and taking on new requests as they come up. Month to month, with scope and price agreed up front.
Talk about monthly supportNonprofits: the introductory $150 rate applies to the Grant Discovery Assessment only. Other nonprofit work follows the pricing above.
20 years inside real businesses. Not watching from the outside.
I did not build JALE Solutions to sell software or chase the latest trend. I built it because I have spent 20 years doing the actual work: accounting, payroll, HR, billing, scheduling, and operations inside manufacturing companies, construction and trade businesses, nonprofits, and small service businesses.
I have managed budgets in the millions. I have built systems from nothing. I have been the person who figures out why the back office is breaking down and fixes it before it costs someone real money.
JALE Solutions is a one-person practice. When you book a call, you talk to me. When the work gets done, I do it. You are never handed off.
Questions
Do I need to switch to new tools or buy new software?
Not necessarily. The first goal is always to make what you already have work better. If something new makes sense, we will talk about it before any money is spent.
What if I am not technical?
Good. Most clients are not, and that is not a problem. You do not need to understand how any of it works. You just need it to work.
How long does it take?
The discovery call is 30 minutes. The proposal comes within a few days. Most one-time projects are complete within two weeks of getting started. That timeline depends on having the information and access we need from you, which we spell out in the proposal.
Can I start with a one-time project and add monthly support later?
Yes. Most clients do. Start with one thing, see how it goes, and go from there.
What kinds of organizations do you work with?
Small businesses, solo operators, and nonprofits, mostly in trades and service industries, but not only those. Nonprofits can see the services built for them on the Nonprofits page.
Is this a virtual assistant service?
No. JALE Solutions builds systems so the work runs without someone doing it by hand every day. You get the system, the documentation, and the know-how, not an hourly helper.
Ready to talk about it?
Book a free 30-minute call. No pitch, no commitment. Just a real conversation about where your business is getting stuck.